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Conciliation and arbitration (S1.11)

This Code is intended to provide sufficiently detailed guidance to enable agreement on its operation and implementation to be reached at local level. Authorities and undertakers should always work collaboratively and use their best endeavours to achieve a solution to disputes without having to refer them to conciliation. This might be achieved by referring the issue to management for settlement.
If agreement cannot be reached, the provisions set out in the Code for the Co-ordination of Street Works and Works for Road Purposes and Related Matters should be followed.